Modelling agent's questions for analysing user's affects, appreciations and judgements in human-agent interaction (Modélisation des questions de l'agent pour l'analyse des affects, jugements et appréciations de l'utilisateur dans les interactions humain-agent) [in French]

This paper tackles the issue of user’s attitudinal expressions in an human-agent interaction. It introduces a method for analysing the user’s anwers to the agent’s yes/no questions about attitude. In order to build a user model, this method relies on a formalization of the agent’s questions and a linguistic analysis of the user’s answer. This formalization comprises a set of attributes regarding the attitude expressed and the morphosyntaxic form of the question. The answer is then analyzed by using a set of semantic and syntactic rules included in a formal grammar. Finally, the semantic value of the answer can be calculated by using the results provided by this analysis and the information given by the question formalization. This computation is next integrated in the user model. Mots-clés : affect, jugement, appréciation, interaction humain-agent, questions-réponses.